Common error messages
Updated
What the common messages mean. Billing ones are in cancelling and moving up a plan.
Connection
| Message | What to do |
|---|---|
| We can't reach My Hangar | Your connection or our server. Your session is fine. Check, then Try again. |
| Something went wrong. Please try again. | Try again. If it repeats, tell us what you were doing. |
| Too many attempts. Please wait a minute and try again. | A limit on requests from your connection. Wait a minute. |
Signing in
| Message | What to do |
|---|---|
| That email and password don't match | Check them. After five tries the account locks for 15 minutes. |
| Please confirm your email first | Press Send the confirmation link again. |
| This link is invalid or has expired | Ask for a new one: confirming or resetting. |
| The terms have changed | Review them and try again. |
Playing
| Message | What to do |
|---|---|
| This game isn't ready for this edition yet | See why a game is hidden. |
| That day's round is over | A daily closes an hour past midnight. Play today's. |
| That's today's practice | You used your practice rounds. The daily stays free, and practice opens again tomorrow. |
| This mode comes with a paid plan | See the plans. |
| That's a lot of rounds for one day | A guest's limit of 80. Come back tomorrow. |
| That was already played. Reload to carry on. | Two moves crossed. Reload. |
| That name is taken. Try another. | Choose another public name. |